We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at vasudeventerprises14@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at vasudeventerprises14@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at vasudeventerprises14@gmail.com.

Replacement Policy

Last Updated: [4 July 2026]

At [Khushit], customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy carefully to understand the conditions and process for returns, refunds, and exchanges. 

Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To be eligible for a  replacement, an unboxing video is mandatory. The video must be continuous and clearly show the unopened package, shipping label, opening of the package, and the condition of the product inside.

Important:

📦 **KHUSHIT REPLACEMENT POLICY**

Dear Customer ❤️

If you received a **damaged, defective, or wrong product** and want a replacement, please follow the steps below. 👇

🎥 **UNBOXING VIDEO MANDATORY**

A complete **unboxing video is mandatory** while opening the parcel. The package, packaging, and received product must be clearly visible in the video.

🏷️ **PRODUCT LABEL PHOTO REQUIRED**

Please also share a **clear photo of the product label** with your replacement request.

📲 **PLEASE SEND US:**

1️⃣ Complete Unboxing Video 🎥
2️⃣ Clear Product Label Photo 🏷️
3️⃣ Photo of the Problem/Damage 📸

⚠️ **IMPORTANT:**

Without the **unboxing video and product label photo**, we may not be able to process the replacement request.

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📦 **KHUSHIT रिप्लेसमेंट पॉलिसी**

**प्रिय ग्राहक ❤️**

अगर आपको **डैमेज, डिफेक्टिव या गलत प्रोडक्ट** प्राप्त हुआ है और आप रिप्लेसमेंट चाहते हैं, तो कृपया नीचे दिए गए स्टेप्स फॉलो करें। 👇

🎥 **अनबॉक्सिंग वीडियो ज़रूरी है**

पार्सल खोलते समय पूरा **अनबॉक्सिंग वीडियो बनाना अनिवार्य है।** वीडियो में पार्सल, पैकेजिंग और प्राप्त हुआ प्रोडक्ट साफ़ दिखाई देना चाहिए।

🏷️ **प्रोडक्ट लेबल की फोटो ज़रूरी है**

रिप्लेसमेंट रिक्वेस्ट के साथ **प्रोडक्ट लेबल की साफ़ फोटो** भी शेयर करें।

📲 **हमें ये भेजें:**

1️⃣ पूरा Unboxing Video 🎥
2️⃣ प्रोडक्ट लेबल की साफ़ फोटो 🏷️
3️⃣ समस्या/Damage की फोटो 📸

⚠️ **महत्वपूर्ण:**

**Unboxing video और product label photo** के बिना हम आपकी replacement request को process नहीं कर पाएंगे।

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✅ **RECEIVED THE CORRECT PRODUCT?**

If you received the **correct product in perfect condition**, please **ignore this message. ❤️**

❤️ **Khushit — Your support, our growth.**

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✅ **सही प्रोडक्ट प्राप्त हुआ है?**

अगर आपको प्रोडक्ट **सही और बिल्कुल अच्छी condition में** मिला है, तो कृपया इस मैसेज को **ignore करें। ❤️**

❤️ **Khushit — आपका साथ, हमारी तरक्की।**

 Contact us.

If you have any questions about this Return & Refund Policy or need assistance with a return, please contact us:

Store Name: [Khushit]

Email: [vasudeventerprises14@gmail.com]

Business Address: [New delhi]

Our customer support team will be happy to assist you and work toward a fair resolution.