Refund policy
Refund Policy
Last Updated: [4 July 2026]
At [Khushit], customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy carefully to understand the conditions and process for returns, refunds, and exchanges.
Damaged or Defective Product
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
To be eligible for a refund or replacement, an unboxing video is mandatory. The video must be continuous and clearly show the unopened package, shipping label, opening of the package, and the condition of the product inside.
Important:
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Unboxing video must be recorded before opening the package.
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The video should clearly show the package and product condition.
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Claims without a valid unboxing video may not be eligible for refund or replacement.
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Any damage caused after opening or using the product will not be considered for a refund/replacement.
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Once we review and approve the claim, we will provide a refund or replacement as applicable.
We strongly recommend recording a complete unboxing video immediately upon receiving your order to protect your purchase.
Contact us.
If you have any questions about this Return & Refund Policy or need assistance with a return, please contact us:
Store Name: [Khushit]
Email: [vasudeventerprises14@gmail.com]
Business Address: [New delhi]
Our customer support team will be happy to assist you and work toward a fair resolution.